FAQ

Chocolate…
Questions and Answers

What type of chocolate do you use in the fountain?

We use the highest quality fondue chocolate. This is done for two reasons: First, taste is the most important and we will not compromise quality. Secondly, the quality, consistency and flow of the chocolate will be much more appealing.

How much chocolate do you provide?

We always supply more than enough chocolate for all of your guests.   You can choose between Milk, Dark and White Chocolate.  We can also change the color of white chocolate to your event colors!

What is included in the rental?

Your chocolate fountain rental includes: Premium chocolate, wooden skewers, a trained professional Chocolate Attendant (who monitors the fountain, aids your guests in dipping etiquette, answers any questions, keeps the area clean, promotes good fun, and keeps dipping items and chocolate stocked), an elegant display, and free delivery, setup, breakdown, and clean up.

What is not included in the rental?

We ask that you/caterer/or vendor provide us with the table, skirting (to match your color scheme), plates and napkins.   Also, the Dipping Items are $2.00 per person if we provide them for your special event.
What about events that have more than 500 guests? For events this large, we suggest you get two fountains.  You can set them up in different areas of the room, so you don’t have all 500 people waiting in line at one time.  Plus, you can have two different kinds of chocolate for people to choose from.  Milk and Dark chocolate are the most requested.

Do I have to set up, tear down & clean up the chocolate fountain?

Of course not, we do all the work for you! That is what we are trained to do.  We will arrive at your special event at least one hour prior to the designated starting time. The fountain will then be carefully set up and the chocolate will be melted and flowing elegantly so your guests will smell the sweet aroma of chocolate when they begin to arrive. We then will clean up and dismantle the Chocolate Fountain when our time has ended. You will only have to enjoy your party!

How long can I have the chocolate fountain at my event?

Our packages include use of the chocolate fountain for  2.5 hours. This is usually plenty of time for most occasions where it is being used for the cocktail hour or dessert portion of the event. You can request overtime at the additional cost of $50.00 per hour.

What are the table & electrical requirements?

Since the chocolate fountain weighs approximately 100 pounds when full, a level, sturdy table is a must. If it is not level, the chocolate will not flow properly. Your banquet facility should provide two table linens that will coordinate with your event color scheme. The chocolate fountain requires a 120 volt grounded electrical outlet within 10 feet of the set-up location.

What are the most requested dipping items to be used with the fountain?

Strawberries (of course!!!) pineapple, bananas, marshmallows, pretzels,  cookies, etc. Use your imagination or check out our dipping items section! Please keep in mind that any crumbly-type food that may fall into the fountain will cause the chocolate to get lumpy and not flow properly.

Who provides the dipping items?

You have two options.  Either your caterer and/or venue location can provide those for you, or we can provide the dipping items for your event. However, some banquet facilities or caterers do not allow outside vendors to provide food items.  We ask that you provide us with your caterer and venues contact information and you may also provide them with ours. We will coordinate between you and them to decide the best dipping items for your event. We love providing the dipping items. It is often simpler when only one party handles all the essentials for the fountain.

Do you provide the decorations for around the chocolate fountain?

The chocolate fountain itself is the ultimate decoration for any table. The cascading chocolate along with the colorful array of fruit and other appetizers is plenty of decorations to make the table appealing.  We will add to its elegance by using multi-leveled displays, professional platters, and additional tablecloths, if desired. Of course, you are more than welcome to provide any additional decorations if you so desire.

Can the chocolate fountain be used outdoors?

The chocolate fountain will only operate in enclosed areas. Any wind will cause the chocolate to spray. As well, the chocolate’s sweet aroma, little flying creatures are very likely to be attracted to the fountain.

What area do you service?

We travel all throughout the Bay Area.

Do you require reservations & a deposit?

Yes.  We require a reservation, a signed contract, and a $200.00 deposit at the time of booking.